Terms of service.

FlightSight LLC — Terms & Conditions
Last updated: [11-5-2025]
 Legal entity: FlightSight LLC, a California limited liability company (“Provider,” “we”).
 “Client” means the booking customer and its affiliates, agents, and end-users.
1) Services and Scope
1.1 We provide aerial photo/video, FPV, livestreaming, and visual documentation; optional editing and delivery (the “Services”).
 1.2 Excluded unless expressly quoted: survey-grade mapping or engineering measurements; thermal imaging; certified inspections; long-lens tele-inspection; construction staking.
 1.3 Pre-production, permits, scripting, voiceover, talent releases, set dressing, and location fees are add-ons unless stated in the Order.
2) Quotes, Fees, and Payment
2.1 Quotes itemize Base Flight Fee + Deliverables + Add-ons + tax + travel.
 2.2 A non-refundable retainer of [25%] is due to reserve. Work may not begin until the retainer clears.
 2.3 Balance is due upon delivery of proofs/files unless otherwise stated. Invoices are Net 7. Late amounts accrue 1.5% per month or the legal maximum.
 2.4 Travel beyond [120] miles round-trip from Temecula, CA is billed at $[1.50]/mile plus parking, tolls, permits at cost.
 2.5 Overtime on site beyond the booked window bills at $[150/hour in 30-minute increments.
 2.6 Chargebacks: initiating a chargeback without first allowing us to cure constitutes breach; you remain liable for fees and costs of recovery.
3) Scheduling, Weather, and Cancellations
3.1 We make final calls on weather, airspace, people-clearance, and site safety.
 3.2 If unsafe or authorization is denied/delayed, we will reschedule or refund undelivered portions only.
 3.3 Client cancellations:
  • ≥ 72 hours before call time: retainer may be applied to a new date within 60 days; otherwise refundable at our discretion less actual costs.
  • 24–72 hours: 50% of retainer forfeited; remainder may be applied to a new date within 60 days.
  • <24 hours or no-show or site not ready after 30 minutes: retainer forfeited and actual costs billed.
     3.4 Reschedules requested by Client are subject to availability and may incur costs (e.g., permits, travel).
4) Client Responsibilities and Authority
4.1 Client represents it has authority to request filming at each location and will obtain any owner, tenant, HOA, venue, or municipal approvals not expressly handled by us.
 4.2 Client will disclose hazards and maintain a safe cordon free of uninvolved persons within our operating area.
 4.3 For events with people, talent/crowd releases are Client’s responsibility unless the Order states we will obtain them.
 4.4 Client will ensure site readiness (access, power, gates, dogs, vehicles moved, crews available). Waiting time counts as billable time.
5) Compliance and Safety
5.1 We operate under FAA Part 107 and applicable laws. Missions may require LAANC or waivers.
 5.2 We may refuse, pause, or modify operations for safety, legal, or privacy concerns without breach.
 5.3 Night operations require anti-collision lighting and suitable environment. Operations over people follow applicable rules; otherwise Client must keep people clear.
6) Deliverables, Review, and Edits
6.1 Standard targets: photos 24 hours, edited video 48–72 hours from shoot end; rush available.
 6.2 One round of reasonable edits is included for edited video delivered within 7 days of first cut. Additional edits bill at $[rate]/hour.
 6.3 Unless specified, delivery is by secure download link in 4K (video) and JPEG (photos) with web/social exports.
 6.4 Deliverables are deemed accepted unless Client provides specific written notes within 7 days.
7) RAW Footage and Archiving
7.1 RAW is provided as-shot without color/stabilization and without guarantee of specific shots or durations.
 7.2 We keep project files for 30 days after delivery. Long-term archiving can be purchased.
8) Mapping / Orthomosaics / Inspections
8.1 Unless the Order includes RTK/GCP accuracy and stated tolerances, mapping deliverables are for visualization only and not for design, staking, or measurement.
 8.2 Visual inspection sets are documentation only and are not a professional engineering assessment or certification of condition.
 8.3 Client is responsible for any MLS, utility, or regulatory submission requirements.
9) Intellectual Property and Usage License
9.1 Ownership. We own all copyrights in captured and created media until full payment.
 9.2 License to Client. Upon full payment, we grant Client a non-exclusive, non-transferable license to use delivered media for Client’s business marketing (web, social, MLS, print, internal) worldwide, perpetual. No resale, stock licensing, or sublicensing without written permission.
 9.3 Portfolio Rights. We may display work in our portfolio, website, social, and sales decks. If you require confidentiality, request an NDA prior to booking.
 9.4 Third-party Content. Music, fonts, and logos used at Client’s request must be properly licensed by Client unless our quote includes licensing.
10) Privacy, Publicity, and Releases
10.1 Client will notify us if filming may capture neighbors, license plates, or bystanders and will secure permissions where required.
 10.2 Client is responsible for publicity rights of any person or property shown in the final deliverables unless we agreed in writing to obtain releases.
11) Insurance and Damage
11.1 We maintain commercial UAS liability insurance. COI naming additional insured is available upon request before the shoot.
 11.2 Client is responsible for any property damage or delays caused by inaccurate information, withheld hazards, or directions that contradict safety guidance.
 11.3 Fragile interiors, sprinklers, loose gravel, and debris are Client’s responsibility to protect before flight.
12) Warranties, Disclaimers, and Limitation of Liability
12.1 We warrant that we will perform the Services in a workmanlike and lawful manner.
 12.2 Except as stated, the Services and deliverables are provided “as is.” We disclaim implied warranties to the fullest extent permitted.
 12.3 Limitation. Our total liability for any claim is capped at the amounts paid for the specific job giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages, lost profits, or loss of data.
 12.4 Client acknowledges that weather, ATC, and equipment failures can disrupt operations; our obligation is limited to rescheduling or refunding undelivered portions.
13) Indemnification
Client will defend, indemnify, and hold harmless Provider and its personnel from claims, damages, and costs (including reasonable attorneys’ fees) arising from: (a) Client’s breach of these Terms; (b) lack of permissions/releases; (c) misuse of deliverables; or (d) instructions that conflict with law or safety.
14) Confidentiality and NDAs
Each party will keep non-public business information received from the other confidential and use it only for the project. Either party may request a mutual NDA; if required, it must be executed before booking.
15) Subcontractors
We may use vetted subcontractors (e.g., additional pilots, editors, RTK partners, voice talent). We remain responsible for overall delivery unless the Order states otherwise.
16) Force Majeure
Neither party is liable for delay or failure due to events beyond reasonable control, including weather, ATC restrictions, illness, strikes, power or network outages, war, or natural disasters. Deposits move to the next mutually available date.
17) Disputes, Governing Law, and Venue
These Terms are governed by California law. Venue is Riverside County, CA. Parties will first attempt good-faith resolution; unresolved disputes may be brought in small claims or resolved by binding arbitration under JAMS/AAA in Riverside County. Each party bears its own fees unless the arbitrator or court awards otherwise.
18) Miscellaneous
18.1 Independent Contractor. We are independent; no employment, partnership, or agency is created.
 18.2 Assignment. Client may not assign these Terms without our written consent.
 18.3 Severability. If a clause is unenforceable, the rest remains effective.
 18.4 Entire Agreement. These Terms plus the Order/quote are the entire agreement and supersede prior discussions.
 18.5 Changes. We may update these Terms on our site; changes apply to future bookings.
 18.6 Notices. Notices must be in writing to the contacts on the Order or to [legal@flightsight.co].
19) Contact
FlightSight LLC • [2108 N ST # 13529 Sacramento, CA 95816] • [info@flightsight.co] • [951-576-4458]
 COI or W-9 available on request.